At Maraafi, we respect your privacy and are committed to protecting the information you provide when you use our website and place an order.

1. Information We Collect

When you place an order, we may collect information such as:

  • Full name
  • Phone number
  • Email address
  • Delivery address
  • Order details
  • Information you provide when contacting our support team

We only collect information that is needed to process and deliver your order and provide customer support.

2. How We Use Your Information

We may use your information to:

  • Process and confirm your orders.
  • Deliver your products.
  • Contact you regarding your order.
  • Provide customer support.
  • Handle returns, refunds, and warranty requests.
  • Improve our website and shopping experience.
  • Prevent fraud or misuse of our services.

3. Cash on Delivery

Maraafi currently offers Cash on Delivery (COD) only. We do not require you to provide online payment or card details when placing an order through our website.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted delivery or service providers when required to deliver your order or provide a service to you.

For example, your name, phone number, and delivery address may be provided to a courier for delivery purposes.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide a better shopping experience.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

6. Protecting Your Information

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system can be guaranteed to be completely secure.

7. Your Privacy Rights

If you have questions about the personal information we hold about you, or if you would like to request changes to your information, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Maraafi
Email: contact@maraafi.com